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Frequently asked questions
I am a Healthcare Provider that sends my patients to Gnosis for testing, how do I set up an account for the Gnosis portal?
At this time, the setup of online portal accounts for healthcare providers only is managed directly by our Client Success team. To initiate the process, please reach out to our dedicated support team by phone or email.
When contacting us, please provide the following information:
- Your name and professional credentials.
- The name of your healthcare facility or practice.
- Your contact information (phone number and email address).
Is the Gnosis portal HIPAA compliant?
Our online portal is designed with HIPAA compliance in mind. We have implemented robust security measures to safeguard your personal health information (PHI) and ensure that it always remains protected. This includes encryption of data transmission, secure authentication processes, and regular security audits to identify and address any potential vulnerabilities. If you have any specific concerns or questions regarding the security of our online portal, please don’t hesitate to reach out to our support team. We’re here to provide you with the assurance and assistance you need to feel confident in using our services.
If you have additional questions, please call us at 1-888-539-0525 or email support@gnosisdx.com.