Request
Supplies
Request Supplies
When it comes to ordering supplies, we’ve streamlined the process to make it simple and secure. Here’s how:
Website Ordering
Directly order the supplies you need through our website. It’s a convenient way to select and request items in just a few clicks. Secure transactions ensure your information remains confidential.
Dedicated Account Representative
If you prefer a more personalized approach, reach out to your dedicated account representative. They can help with orders, answer questions, and provide tailored recommendations.
Recurring Orders
Yes, we offer the ability to set up recurring orders. This ensures a seamless supply flow without the need for repeated manual requests. Whether it’s a one-time order or a recurring order, we want the process to be as simple and efficient as possible for you!
Our Laboratory
Our cutting-edge laboratory is a beacon of scientific innovation. Within its walls, a dedicated team of leading scientists and licensed laboratory technicians harness the most advanced diagnostic testing available.
Visit Us
Visit our laboratory, specimen collection locations, or patient service centers. For our most up-to-date list of locations, please click through to learn more.
Billing
We’re here to help! If you have any inquiries or require assistance to ensure a smooth billing experience for your patients, please feel free to reach out to us at support@gnosisdx.com.
Frequently asked questions
At this time, the setup of online portal accounts for healthcare providers only is managed directly by our Client Success team. To initiate the process, please reach out to our dedicated support team by phone or email.
When contacting us, please provide the following information:
- Your name and professional credentials.
- The name of your healthcare facility or practice.
- Your contact information (phone number and email address).
Our online portal is designed with HIPAA compliance in mind. We have implemented robust security measures to safeguard your personal health information (PHI) and ensure that it always remains protected. This includes encryption of data transmission, secure authentication processes, and regular security audits to identify and address any potential vulnerabilities. If you have any specific concerns or questions regarding the security of our online portal, please don’t hesitate to reach out to our support team. We’re here to provide you with the assurance and assistance you need to feel confident in using our services.
If you have additional questions, please call us at 1-888-539-0525 or email support@gnosisdx.com.
